Austro Lounge18+
Privacy

What is written down when you ring us

No accounts, no shop and no games on this website. The only information we hold is what a booking needs and what an email contains.

Who is responsible

The operator of this site

This website is published by WAFFLE ADVERTISING LTD, 85 Great Portland Street, London W1W 7LT, United Kingdom, which operates the venue at 533 Dean Street, Albury NSW 2640.

Anything to do with your information can go to enquiries@loungeaustro.com or +61 2 6021 7752 while the doors are open, and a person will answer it.

We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What is collected

Everything we ever write down

A name and a phone number when you book, with the date and the number of people.

Whatever you write in an email, kept only so that we can reply to it.

Till and licence records for what is served, because the licence requires them.

A plain count of visits to this website, with nothing tied to an individual.

Retention

How long each of those lasts

Booking detailsThe paper book behind the bar

Thirteen months from the date

Email threadsOne mailbox with two-factor sign-in

Twelve months from the last reply

Till and licence recordsThe accountant's system

Seven years, as the law requires

Website visit countsAggregate figures only

Thirteen months

Your rights

What you are entitled to ask

To be told exactly what we hold about you.

To have anything inaccurate corrected.

To have it deleted where we no longer need it.

To complain to the Office of the Australian Information Commissioner if we have handled it badly.

Two more

Questions worth answering here

Does anybody else see this?
The firm that hosts these pages and the bookkeeper who files our returns, each of them under a confidentiality obligation. None of it is sold, and no advertiser ever receives any of it.
Is there an account with my results in it?
There is no account of any kind. Points are written on a paper sheet in the bay and collected when the board is wiped.